THC Analytics

THC Analytics

Today

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Agents 0

Total Calls 0

Booked 0

Shows 0

Deals 0

Volume $0

Agent	Calls	Active %	Active Time	Inactive %	Total Time	Booked	Shows	Deals	Volume

Convoso Agent Availability

0 agents

0 Ready

0 In Call

0 Paused

0 Wrap-Up

0 Logged Out

Agent	Status	Campaign	Time in State	Last Event	Browser
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Convoso Agent Performance

0 agents

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Agent	Calls	Shows/Calls	Active Time %	Active Time	Inactive Time %	Inactive Time	Total Time	Total Talk Time	Ring.io Calls	Ring.io Talk	Booked	Showed	Deals	Volume
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Ring.io Call Analytics

0 calls

0 Talked

0 Voicemail

0 Callback

0 Missed

0 Inbound

0 Outbound

User	Calls	Talk Time	Avg Call Length	Talked	Voicemail	Callback	Missed	Inbound	Outbound
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Book Appointments

Today

0 appointments

0 Confirmed

0 Not Confirmed

0 Sold

0 Not Sold

0 No Answer

Time	Client	ES	Closer	Pre-Status	Outcome	Amount	Lang	Notes	Actions
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NRC Tracker

0 records

0 Total Missed

0 Agent Notified

0 Awaiting

0 Contacted

0 Completed

Status: Resolution:

Status	Caller	Representative	Phone	Missed At	Deadline	Resolution
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